Keep me posted, how it goes! However, I'll try and follow up in next 24 to 48 hours to doublecheck on the issue. If the issue persists, Use this link: for HP Notebook PCs - Notebook Keyboard Troubleshooting It takes you to the startup menu and you could press F11 from there to go to recovery manager. If F11 does not take you to recovery manager, please keep tapping the “ESC” gently several times the instant you power on the unit.Type all the keyboard characters in this black window especially the keys that do not work correctly.Then please select “Advanced options “ and “command prompt” ![]() Here please select the option “Troubleshoot”. When you power it back up, immediately tap the F11 key gently several times. Then, we need to check in the command prompt outside of windows to see if all the keyboard characters work correctly to isolate the issue correctly to a hardware or software failure. Let's perform a How to Power Reset your Laptop using this link: Has any kind of liquid spilled on the laptop?ĭid you make any software or hardware changes on your PC? Has anything changed on the laptop since yesterday? To provide you with an accurate solution, I'll need a few more details: I understand that the Keyboard combination with Shift and space is not working, need not worry I'll be glad to assist you. This is a great place to get support, find answers and tips to your technical queries. ![]() Business PCs, Workstations and Point of Sale Systems.Printer Wireless, Networking & Internet.DesignJet, Large Format Printers & Digital Press.Printing Errors or Lights & Stuck Print Jobs. ![]() Notebook Hardware and Upgrade Questions.
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